The Latest Resources
Our work has been published in some of the world’s foremost health and improvement publications.
New Approaches to Solving Persistent Challenges
The True Cost of Care
Hilton K, Colla C. BMJ Leader Blog. January 2026.
Interdisciplinary, Global Approach to Health Equity Leadership
Hilton K, et al. Interdisciplinary, Global Approach to Health Equity Leadership: Lessons from the Atlantic Fellows for Health Equity. Academic Medicine. December 2025.
Electronic Health Records Can Improve the Organ Donation Process
Glazier A, Moss M, Martin L. Harvard Business Review. 2021 December 13.
The Value of Teaching Patients to Administer Their Own Care
Anderson A, Martin L, Mate K. Harvard Business Review. 2017 June 2.
Leadership in Volunteer Multistakeholder Groups Tackling Complex Problems
Hilton K, Wageman R. Leadership Lessons from Compelling Contexts. Monographs in Leadership & Management. Vol. 8. Emerald Group Publishing; 2016: 425–464.
A Systems Approach Is The Only Way To Address The Opioid Crisis
Martin L, Laderman M. Health Affairs Blog. 2016 June 13.
The Employer-Led Health Care Revolution
MacDonald P, Mecklenburg R, Martin L. Harvard Business Review. 2015 July/August; 38-50.
Theory
Improvement Science and Inequities
Pham J, McKenzie L, Martin L, Roberts C. Can a Quality Improvement Approach Reduce Inequalities in Respiratory Health? Peter M.A. Calverley, 220-227. Sheffield, UK: European Respiratory Society, 2023.
Innovation
Martin LA, Mate K. IHI Innovation System. IHI White Paper. Boston, Massachusetts: Institute for Healthcare Improvement; 2018.
Leadership Skills for Coalition Building
Hilton, K. Field Guide for Multistakeholder Mobilization & Coalition Building, 2nd edition, Fannie E. Rippel Foundation & U.S. Centers for Medicare & Medicaid Services National Coordinating Centers - Quality Improvement Networks, 2016.
System-level Measurement
Martin L, Nelson E, Rakover J, Chase A. Whole System Measures 2.0: A Compass for Health System Leaders. Cambridge, Massachusetts: Institute for Healthcare Improvement; 2016.
System-level Measurement
Martin LA, Nelson EC, Lloyd RC, Nolan TW. Whole System Measures. IHI Innovation Series white paper. Cambridge, Massachusetts: Institute for Healthcare Improvement. 2007.
Human Capital and the Psychology of Change
Workforce Wellbeing
DeSmidt B, Scanlon L, Hilton K., Guiding Principles for Improving Health Care Workforce Wellbeing. Boston: Institute for Healthcare Improvement; 2024.
Overcoming Resistance
Hilton, K., Anderson, A. How One Health System Overcame Resistance to a Surgical Safety Checklist, Harvard Business Review, May 2019.
Leveraging the Psychology of Change
Hilton, K., Anderson, A. Leveraging the Psychology of Change, Healthcare Executive, 2019.
IHI Psychology of Change Framework
Hilton, K., Anderson, A. IHI Psychology of Change Framework, Institute for Healthcare Improvement, 2018.
Large Scale Change Using Quality Improvement
Conversation Guide: Vaccine Uptake
Hilton, K., Isaac, T., Balik, B. Conversation Guide to Improve COVID-19 Vaccine Uptake, Institute for Healthcare Improvement, 2021.
Conversation Guide: Wellbeing
Balik, B., Hilton, K., White, K. Conversation and Action Guide to Support Staff Wellbeing & Joy in Work During and After the COVID Pandemic, Institute for Healthcare Improvement, 2020.
Safety and Surgery
Martin L, Berry W, Mate K. How to Safely Restart Elective Surgery After a Covid Spike. Harvard Business Review. 2020 November 19.